Sorry in advance for the long post but I've tried my best to summarize my troubleshooting so far. I've been having an issue for the past 4-5 weeks or so which has prevented me from being able to play GTA V, Apex Legends, Scavengers [early access], etc. but still allows me to play non-GPU intensive games such as League of Legends, Rocket League, etc. without issue.
Mid 2020 I took my existing computer [seen here; //pcpartpicker.com/b/cVtgXL] and I traded the GPU with a local guy for aEVGA XC Ultra 2080 ti because I needed a GPU that would fit the water block in EK's O11D water cooling kit. Now that I had a GPU that would fit I converted the components into this build;//pcpartpicker.com/b/mRq323*NOTE THAT THIS IS MY CURRENT BUILD
I've been gaming and working on this new water-cooled PC configuration for about a year now but in the last 5-6 weeks I have been experiencing issues when I try to play more GPU heavy games both my monitors will randomly black screen when the GPU is under heavy load; tested Ultra settings in Heaven Benchmark and it crashed a few minutes in once the GPU hit 71*C. The interesting thing is that the PC still runs and I get audio from the games and discord but I have to force restart the PC in order to restore the GPU signal to the monitors.I'm using a display port main gaming monitor [//pcpartpicker.com/product/BcTrxr/dell-monitor-s2716dg]and an HDMI for my 56" Samsung TV [read as "secondary monitor"]. I've tried unplugging and re-plugging in the HDMI cable and DP cables into the GPU/monitors to no avail, I've tried to redownload the latest GeForce drivers [released yesterday 5/18/21; 466.27] to no avail, and I have checked my fan and pump curves in my BIOS and everything there is fine.
Interestingly enough this issue began occurring right about when the temperatures in my region began to climb into the 80s but also coincided with the latest NVIDIA GeForce driver update version 466.27 released on 4/29/21. Just an FYI; I have an AC unit in my room that keeps ambient temps at around 70-72*F so definitely not a thermal throttling issue.
I tried swapping out the GPU power cord with a different one to see if it was a power supply issue or a bad GPU power cable but that did not seem to solve the issue.
After some thinking I force rebooted my system, started streaming my main PC screen for a friend of mine and launched Apex Legends to see if he could see any error messages when I black screened. When I black screened a few min into a match he could see the following error on my screen; "0x887A0007 - DXGI_ERROR_DEVICE_RESET The device failed due to a badly informed command. This is a run time issue; The application should destroy and recreate the device".
I did quite a bit of research on this issue and tried several solutions to no avail.
1] I tried this;//www.youtube.com/watch?v=Mw6FRWbQhjA
2] and this;//docs.substance3d.com/spdoc/gpu-drivers-crash-with-long-computations-128745489.html
3] and this;I tried reverting to the previous NVIDIA driver 466.11 from 4/12/21 since my system worked well with that driver but I still got the black screen when playing GPU intensive titles.
As of today Istarted digging in the event viewer and found that there were errors from several ASUS services such as "AsusCertService" and "AsusFanControlService" as well as from Armoury Crate. These were remnants from the previous ASUS ROG Strix 2080ti that I traded away for a EVGA XC Ultra 2080ti to fit the water cooled GPU block in the new build. I downloaded the Armoury Crate Uninstaller, ran the uninstall process, "shift+deleted" all of the remaining ASUS files located at "C:\Program Files [x86]\ASUS", and then I ran command prompt in admin mode and used the SC DELETE "enterservicenamehere" command to delete all the remaining ASUS services.
After that I tried to update the NVIDIA drivers again to version 466.27, deleted the DWORD entries I made in solution attempts 1 & 2 above,and tested some games. However, I still got black screened.
Another Evernt Log item I see pretty often is;
"The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user USERNAME-RYZE\User Name SID [blah blah blah] from address LocalHost [Using LRPC] running in the application container Unavailable SID [Unavailable]. This security permission can be modified using the Component Services administrative tool."
Not sure if that has anything to do with this issue either but after some prelim research it looks like it does not.
I just stumbled on this post and may try this later today;//www.reddit.com/r/apexlegends/comments/etslil/psa_i_solved_dxgi_error_device_reset_crashes_on/
Please let me know if you know of any potential solutions for this issue or know of any way to better track down what the root cause of the issue may be. I'm really at a loss as to what this could be and there's no way I'm getting my hands on another 2080 ti right now. Any assistance would be appreciated.
Thank you.