Does Quick Assist work without internet?

When your friend who recently switched to the Windows 10 PC needs help, what would you do? Suggest them to install remote desktop apps like AnyDesk or TeamViewer? You no longer need any third-party apps to give Windows 10 remote assistance to your friend from your PC. The Quick Assist app on your Windows 10 PC lets you give remote assistance to anyone using Windows 10.

Let us see how to give Windows 10 remote assistance to your friends using the Quick Assist app.

Content

1. Give Windows 10 Remote Assistance with Quick Assist
2. Windows 10 Quick Assist: FAQs

Give Windows 10 Remote Assistance with Quick Assist

Windows 10 PCs and laptops now have a new app named “Quick Assist”, in case you never noticed. Quick Assist can help you with Windows 10 remote assistance without installing any third-party apps. You can access others’ computers by entering the code shown on your PC into theirs. Let’s see how to take control of someone else’s PC with Quick Assist for the best Windows 10 remote assistance.

Related: How to Lock Windows 10 PC Remotely from Anywhere

1. From Windows 10 Start, search for and open the Quick Assist app.
2. Click on the “Assist Another Person” button at the bottom.
   
3. Sign in using your Microsoft account.
4. After successfully signing in, you will see a code on your screen.
   
5. Now, share the code shown in the Quick Assist app with the other person.
6. Ask them to open the Quick Assist app and enter the code and click Share Screen.
   
7. Now, from your PC, choose a sharing option – Take full control or Share screen.
   
8. Click Continue.
   
9. Now click Allow in the popup window on the other person’s PC.

Now you will be able to see the other person’s PC screen on your Windows 10 computer. Depends on the sharing option, you will either be able to control their PC or just see it. You can now give them Windows 10 remote assistance to help with anything on their computer.

In order to start using the Quick Assist for remote assistance on Windows 10 PC, make sure you have the latest Windows 10 update. Also, you need to have an active internet connection. Also, the Windows 10 Quick Assist only works between Windows 10 devices.

Related: 6 Best Free Remote Access Software for Small Business Owners

Windows 10 Quick Assist: FAQs

Still, have questions about the Windows 10 quick assist feature? Let’s see how to use Windows 10 quick assist effectively.

How do I quick assist in Windows 10?

You can quick assist in Windows 10 by sharing the secret code with whom you want to access the PC. You can either view the screen or control the entire PC using your computer. If you want to get assistance, share the secret code shown in the quick assist app.

Is Windows 10 Quick Assist secure?

Quick Assist is offered by Microsoft for Windows PCs. The connection between PCs are secured and are exclusively for Windows users.

Does Windows 10 home have quick assist?

Yes. Quick Assist is available for all versions of the Windows 10 Operating System.

How can I enable Remote Assistance Windows 10?

You can use the Quick Assist app on Windows 10 to enable remote assistance in Windows 10 PC or laptops.

Quick Assist is definitely a one-stop solution to troubleshoot an issue of your friends’ computers or to even get yourself some help to configure anything on your computer. Hope you now get a clearer idea of how to set up Windows 10 remote assistance with a quick assist app.

One of the not-so-famous apps that you get along with your Windows 10 is the Quick Assist, which is a remote-access tool connecting two PCs over the internet so that you can remotely access one PC through another. This helps the person controlling the remote PC trace and fix a problem with it.

Users on both PC's, under Quick Assist, see the desktop of the PC being controlled thus making the app a great tool for teaching

So, helping your parents, or a friend or anyone else which would require you to be there in person, now can be done sitting at your own home, on your PC and this is how:

Essentials before you start.

1. You need to make sure that both the computers are running Windows 10 version 1607 or later. You can just look for Quick Assist on the search box next to the start menu and if you find that the app launches on both computers then you are good to go.

If the Quick Assist app doesn't launch on either of the PCs, you have to update the OS to the latest version of Windows 10.

2. In order to grant permission for Quick Assist to connect their PC to the computer which is to be controlled by the person who is going to give assistance, the person who needs the assistance should be sitting in front of his computer, at least initially.

3. You must have a user account with a Microsoft service if you are the one who will provide assistance to the other person's PC. In case you don't have a Microsoft account the Quick Assist tool will let you sign up for free.

4. Quick Assist requires a fast internet connection on both ends, so you can try video calling each other and if that goes smoothly, then you have a good enough connection.

5. Sound from the remote PC would not be streamed by Quick Assist. This wouldn't cause much trouble unless you are trying to fix an audio issue with the other PC.

Making the connection

Here, we are assuming that you will control the other PC over the internet:

1. Launch the Quick Assist tool.

2. Under "Give assistance" click on the "Assist another person" button, at the bottom of the screen.

3. Sign in with your Microsoft account.

4. A six-digit security code is generated by Quick Assist. You can give this code to the person whose PC has to be connected to.

5. The other person now has to launch Quick Assist on their computer. Then move under "Get assistance" and enter the six-digit security code that was provided to them and click on the Share screen button.

6. Now, Quick Assist will present two options at your end: "Take full control" and "View Screen" As the names suggest, the first allows you to take control whereas the other one lets you view the other PC screen without controlling it. For this guide, click on Take full control.

7. After this, the other person clicks the Allow button on his PC, thus giving you permission to access their computer.

Tools that could be used.

As you are controlling another PC, you will see a toolbar on your screen which has various useful options, at the upper-right of the Quick Assist window.

Select Monitor: You can use this tool to view what is on the other that has been connected to the remote PC.

Annotate: You can use this tool to draw on the other PC's screen. This tool helps you to put emphasis on certain things on the other PC. You can just click Exit Annotation, on the upper-right corner of your screen, to remove the doodles.

Actual Size: This tool could be used to see the other PC's screen in its native resolution.

Toggle Instruction Channel: You can use this tool to chat with the person on the other end. You just have to click this button, type a message in the chatbox and then click send. A notification will pop on the other computer on the clipboard icon. The other person can click on that notification to open the chatbox and then chat away.

Restart: As the name suggests, this tool ends the connection between the two PCs and restarts the remote PC.

Task Manager: This tool will launch the Windows Task Manager tool which you can then use to troubleshoot issues with applications that are running on the remote PC.

Pause and End: They work just like you expect them to, pausing and ending the connection between the two PCs.

What is the difference between Quick Assist and remote assistance?

How does Quick Assist work?

Does Quick Assist have unattended access?

Can I use Quick Assist without Microsoft account?