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any formula, pattern, physical device, idea, process, or other information that provides the owner of the information with a competitive advantage in the marketplace.
- marketing plans, product formulas, financial forecasts, employee rosters, logs of sales calls, and similar types of proprietary information.
The Federal Economic Espionage Act, passed in 1996, criminalizes the theft of trade secrets.

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Raising money for a start-up is​ _______.

a balancing act

Many entrepreneurs launch their firms with the intention of funding all their needs​ ____.

internally

Many entrepreneurs go about the task of raising capital haphazardly because they lack experience in this area and because they​ ______.

​don't know much about their choices

Entrepreneurs need to have as full an understanding as possible of the​ _____ with regard to raising money.

alternatives that are available

A​ company's _____ is the rate at which it is spending its capital until it reaches profitability.

burn rate

It typically takes between​ ______ to develop an electronic game.

2 and 4 years

There are three reasons that most entrepreneurial ventures need to raise money during their early​ life: cash flow​ challenges, _____, and lengthy product development cycles.

capital investments

In the prescription drug​ industry, the path from the research lab to the patient takes an average of​ _____ years.

10

In some​ industries, firms need to raise money to pay the​ up-front costs of​ _______.

lengthy product development cycles

Because many founders do not have a substantial amount of cash to put into their​ ventures, it is often​ ______ that​ make(s) up the difference.

sweat equity

​_____ is the term attached to the general philosophy of minimizing start-up expenses by aggressively pursuing cost-cutting techniques and money-saving tactics.

Bootstrapping

According to​ Fundable, the average amount invested out of an​ entrepreneur's friends and family is​ $ _____.

23,000

Which of the following is NOT a bootstrapping​ method?

Buying independently of other businesses.

According to​ Fundable, on​ average, _______ percent of​ start-ups are funded by friends and family.

38

​A(n) _____ is an occurrence that converts some or all of a​ company's stock into cash.

liquidity event

Which of the following is NOT a topic you should speak about in a​ 60-second elevator​ pitch?

How quickly you will be profitable.

Once a​ start-up's financial needs exceed what personal​ funds, friends and​ family, and bootstrapping can​ provide, _________ and​ ________ are the two most common sources of funds.

debt; equity

Equity financing means exchanging partial ownership of a​ firm, usually in the form of​ ____, in return for funding.

stock

What is the typical time horizon for equity investors to get their money​ back?

3-5 years

The three most common liquidity events for a new venture are when​ ______, finds a​ buyer, or merges with another company.

it goes public

​A(n) ______ is the first sale of stock by a firm to the public.

IPO

The​ ______ process refers to investigating the merits of a potential venture and verifying the key claims made in the business plan.

due diligence

Angel investors typically invest in companies that have the potential to grow​ _____ percent to​ ______ percent per year before they are acquired or go public.

30; 40

The venture capitalists who manage the venture fund are called​ _____.

general partners

If the Matrix venture capital firm raised a​ $100 million fund and then the fund grew to​ $500 million and the carry was 20​ percent, the carry amount would be​ $_____ million.

80 (total- inital x %)

Investments made very early in a​ venture's life to fund the development of a prototype and feasibility analysis are called​ _______ money.

seed

Anthurium Florals borrowed​ $100,000 from a bank that had to be paid back at​ $10,000 per month with a 6 percent interest. This was a​ ______.

​single-purpose loan (a type of start-up loan)

Anthurium Florals needed cash and so it sold its​ $50,000 in accounts receivable to Omega Financing at a 20 percent discount. The financial transaction that Anthurium Florals did is called​ _____ .

factoring

There are two common types of​ loans: a​ single-purpose loan and​ a(n) ______.

line of credit

In a​ _____, the lender provides a business a lump sum of money in exchange for a share of future sales that covers the payment amount plus fees.

merchant cash advance

Vendor credit is also known as​ _____.

trade credit

The standard terms for The Spice​ Market, a retailer of a variety of​ spices, is to order products from vendors that are shipped on net 30 terms. This means The Spice Market is getting​ _____.

vendor credit

​_____ is the practice of funding a project or new venture by raising monetary contributions from a large number of​ people, typically via the Internet.

Crowdfunding

There are two types of crowdfunding​ sites: _____ and​ equity-based crowdfunding.

rewards-based

The major advantage of​ _____ is that it enables a company to acquire the use of assets with very little or no down payment and no loss of ownership.

leasing

The SBIR program is a competitive grant program that provides over​ $____ per year to small businesses for​ early-stage and developmental projects.

2.5 billion

​Historically, less than​ ___ percent of Phase I SBIR proposals are funded.

15

Studying the industry in which the firm wants to compete and determining the different target markets in that industry is called​ ______.

market segmentation

Benefits sought is a​ _____ variable in market segmentation.

behavioral

In market​ segmentation, ____ is an example of a psychographic variable.

lifestyle

SheCode in​ Chicago, Illinois targets serious female high school students with an A in sophomore math who aspire to earn a living writing computer code. SheCode is going after​ a(n) ____ market.

niche

Which of the following is NOT a requirement for successful market​ segmentation?
A. Differences within the segment should be small compared with differences across segments.

B. The segment should be large enough for the firm to earn profits.

C. Homogeneity of needs and wants appears between the segments.

D. The segments should be distinct enough so that their members can be easily identified.

E. It should be possible to determine the size of the segment.

C. Homogeneity of needs and wants appears between the segments.

​"Between love and madness lies​ Obsession" is an example of a​ (an) ______.

tagline

Which of the following statements about a brand is NOT​ true?
A. A brand presents a​ firm's credentials.

B. A brand is a​ firm's guarantee of a level of performance.

C. A brand is a promise to serve​ shareholders' interests.

D. A brand describes a​ company's future.

E. A brand expresses a​ firm's reputation.

C. A brand is a promise to serve​ shareholders' interests.

Which of the following is NOT a way people think about the meaning of a​ brand?
A. A brand is a promise to serve​ stakeholders' interests.

B. A brand presents a​ firm's credentials.

C. A brand is a​ firm's guarantee of a level of performance.

D. A brand expresses a​ firm's reputation.

E. A brand indicates the price of the product

E. A brand indicates the price of the product.

A successful brand can increase the market value of a company by​ ____ percent to​ ____ percent.

50; 75

Some companies monitor the integrity of their brands through​ _______.

brand management

Which of the following is NOT a category that makes up brand​ equity?
A. Market share

B. Brand associations in addition to quality

C. Perceived quality

D. Brand loyalty

E. Name recognition

A. Market Share

A​ firm's _____ is the set of​ controllable, tactical marketing tools that it uses to produce the response it wants in the target market.

marketing mix

Brenda Morales is in the business of sewing garments for special occasions. If her product cost is​ $50, she adds a 25 percent markup to it to determine her selling price.​ Brenda's pricing method is called​ _____.

​cost-based

The 4 Ps of marketing are​ ____, price,​ promotion, and place.

product

A perfume costs​ $5 to produce but the company making it sells it for​ $75. They are using​ ____ pricing.

​value-based

​____ is making people aware of a product in hopes of persuading them to buy it.

Advertising

A​ firm's ____ depicts the steps it goes through to identify prospects and close sales.

sales process

Which is the last step in the​ seven-step sales​ process?

Follow up

The first step in the​ seven-step sales process is​ ____.

prospecting

Which of the following is NOT a step in the sales​ process?
A. Pricing the product

B. Qualifying the lead

C. Prospecting

D. Follow-up

E. Make the initial contact

A. Pricing the product

Why do most new ventures need financing or funding?

Cash flow challenges, Capital investments, and lengthy product development cycles

​_________, trademarks,​ copyrights, and trade secrets are the four key forms of intellectual property.

Patents

Intellectual property is any product of human intellect that is​ ____ but has value in the marketplace.

intangible

An example of intellectual property typically present in a​ firm's management department would be​ ____.

Recruiting brochures

Which of following is NOT a common mistake firms make with regard to intellectual​ property?
A. Not using their intellectual property as part of their overall plan for success.

B. Not using their intellectual property to sell more products.

C. Not legally protecting the intellectual property that needs protecting.

D. Not fully recognizing the value of their intellectual property.

E. Not properly identifying all their intellectual property.

B. Not using their intellectual property to sell more products.

A​ ____ is a grant from the federal government conferring the rights to exclude others from​ making, selling, or using an invention for a specific term.

patent

​_______ patents are the second most common type of patent.

Design

The average time for approval of a patent in 2016 was​ ___ months.

25.3 (<30)

The term of a utility patent is​ ____ from the date of the initial application.

20 years

The least common type of patent application is for​ ____ patents.

plant

​Amazon's "One-Click" shopping model is an example of a​ ___ patent.

business method

A​ _____ is any​ word, name,​ symbol, or device used to identify the source or origin of products or services and to distinguish those products or services from others.

trademark

​_____ marks are trademarks or service marks used by the members of a​ cooperative, association, or other collective​ group, including marks indicating membership in a union or similar organization.

collective

​Nike's "swoosh" logo is protected by a​ ____.

trademark

There are four types of​ trademarks: ____, service​ marks, collective​ marks, and certification marks.

trademarks

Which of the following is NOT protected under trademark​ law?
A. Letters

B. Numbers

C. Literary works

D. Sounds

E. Fragrances

C. Literary works

Which of the following is NOT a notable exclusion from trademark protection set forth in the U.S. Trademark​ Act?
A. Descriptive marks

B. Deceptive matter

C. Surnames

D. Immoral or scandalous matter

E. Shapes

E. Shapes

A​ ___ is a form of intellectual property protection that grants to the owner of a work of authorship the legal right to determine how the work is used and to obtain the economic benefits from that work.

copyright

When Alex​ Smith's book on a pair of teenage detectives was​ published, it was found to be substantially similar to an earlier work by popular​ author, Huck Andrews. This is an example of​ ________ infringement.

copyright

​____ protect intellectual property such as a book or a play.

Copyrights

Which of the following cannot be protected by a​ copyright?
A. A book idea
B. Pantomimes and choreographic works
C. Dramatic works
D. Pictorial, graphic, and sculptural works
E. Computer software

A book idea

​______, which are new renditions of something that is already​ copyrighted, are also copyrightable.

derivative works

In a published review of a​ book, the reviewer quotes a line from the book. The reviewer is not infringing on copyrighted material because of​ _____ use.

fair

Lofty Ambitions rents lofts on​ short-term leases in various major U.S. cities. It developed a unique pricing formula based on a set of factors. Lofty Ambitions believes that its pricing formula gives it a competitive advantage. Lofty​ Ambitions' pricing formula is its​ ________.

trade secret

Which of the following is NOT a​ commonly-used physical measure for protecting trade​ secrets?
A. Maintaining logbook for visitors

B. Restricting access

C. Password-protecting confidential computer files

D. Labeling documents

E. Suing aggressively for trade secret breaches

E. Suing aggressively for trade secret breaches

Trade secrets include marketing​ plans, product​ formulas, financial​ forecasts, employee​ rosters, logs of sales​ calls, and​ _____.

laboratory notebooks

Which of the following is NOT a criterion to make a case for trade secret​ protection?
A. Is safeguarded by stringent efforts to keep the information confidential.

B. Can be easily​ duplicated, reverse-engineered, or discovered.

C. Is known only inside the company on a​ "need-to-know" basis.

D. Is valuable and provides the company a compelling competitive advantage.

E. Is not known outside the company.

B. Can be easily​ duplicated, reverse-engineered, or discovered.

In trade secret​ cases, memorization is​ _____.

not a defense

The first step a firm should take to protect its intellectual property is to complete an intellectual property​ ___.

audit

Which of the following is NOT a question to ask when conducting an intellectual property audit of a​ firm's trademarks?
A. Is anyone infringing on our​ trademarks?

B. Do we need additional trademarks to cover new products and​ services?

C. Do we intend to expand the use of trademarks in other​ cities?

D. Are we using any names or slogans that require trademark​ protection?

E. Do we intend to expand the use of trademarks in other​ countries?

C. Do we intend to expand the use of trademarks in other​ cities?

Which of the following is NOT a question to ask when conducting a patent​ audit?
A. Do our scientists properly document key discovery​ dates?

B. Do we have any business methods that should be​ patented?

C. Are our patent logs up to​ date?

D. Are current patent maintenance fees up to​ date?

E. Do we own any patents that are no longer consistent with our business plan that could be sold or​ licensed?

C. Are our patent logs up to​ date?

Which of the following is NOT a question to ask when conducting a copyrights​ audit?
A. Is there a policy in place regarding when copyrightable material should be​ registered?

B. Is proper documentation in place to protect the​ company's rights to use the material it creates or pays to have​ created?

C. Is there a policy in place regarding what material needs the copyright bug and when the bug is to be put in​ place?

D. Are we in compliance with the copyright license agreements into which we have​ entered?

E. Is fair use doctrine an issue we have to​ address?

E. Is fair use doctrine an issue we have to​ address?

Which of the following is NOT a question to ask when conducting a trade secrets​ audit?
A. Are internal security arrangements adequate to protect the​ firm's intellectual​ property?

B. Is there a policy in place to govern the use of nondisclosure and noncompete​ agreements?

C. Are employees who do not have a​ "need to​ know" routinely provided access to important trade​ secrets?

D. Are company trade secrets leaking out to​ competitors?

E. Are external security arrangements adequate to protect the​ firm's intellectual​ property?

E. Are external security arrangements adequate to protect the​ firm's intellectual​ property?

Engine design is what the Honda Motor Company does particularly well. This is​ Honda's _____..

core competency

Which of the following is NOT a warning sign that a business is growing too​ fast?
A. Declining product quality

B. Rising productivity

C. Borrowing money to pay for routine operating expenses

D. E-mail and text messages start going unanswered.

E. Those working with the​ business's financial structure are starting to worry.

B. Rising productivity

In an Inc. magazine study of the more than​ 100,000 midmarket​ companies, ____ percent achieved sustained growth.

1.5

​3M's core strategy is largely determined by adhesion​ technology, its core​ competency, or​ ________.

what it does particularly well

Which of the following is NOT a warning sign that a business is growing too​ fast?
A. Over-stretched staff.

B. Employees dread coming to work.

C. Profit margins are wide.

D. Customer complaints are up.

E. Operating in a​ "crisis" mode becomes the norm rather than the exception.

C. Profit margins are wide.

Businesses that are based on providing high levels of individualized service often​ _______.

​don't scale well

Scope vs. Scale

Sell current product to new people or Sell similar or related products (scope) to current customers

Which one of the following is NOT an appropriate reason why firms try to​ grow?
A. Financial rewards

B. Economies of scale

C. Market leadership

D. ​Influence, power, and survivability

E. Economies of scope

A. Financial rewards

The advantage a firm accrues through the range of its operations rather than from its scale of production is called economies of​ _____.

scale

It costs​ Jamie's Salon​ $10,000 per month to rent its store. The rental cost is​ ___________.

fixed

A​ company's sales force may be able to sell 10 items more efficiently than 5 because the cost of travel and the​ salesperson's salary are spread out over 10 products rather than 5. This is an example of economies of​ ___.

scope

Economies of scale come from spreading​ ___ costs over a greater number of units.

fixed

The majority of businesses go through a discernable set of stages referred to as the​ ______.

organizational life

In which stage in the organizational life cycle does growth slow​ down?

Maturity

The stages in the organizational life cycle are​ introduction, ____, continuous​ growth, maturity, and decline.

early growth

Innovation slows in the​ ____ stage of the organizational life cycle.

maturity

The last stage of the organizational life cycle is​ ________.

decline

Acquisition opportunities become important in the​ ___ stage of the organizational life cycle.

maturity

A​ firm's _____ set is the set of opportunities the firm feels​ it's capable of pursuing.

productive opportunity

Acme Corp. finds that as the number of employees it needs​ increases, it becomes increasingly difficult for the company to find the right​ employees, place them in appropriate​ positions, and provide adequate supervision. The problem that Acme Corp. faces is called​ _____.

adverse selection

​____ services administer the routine functions of the firm and facilitate the profitable execution of new opportunities.

Managerial

The faster a firm​ grows, the less time managers have to evaluate the suitability of job candidates and the greater the chances are that an unsuitable candidate will be chosen. This is a​ ____.

adverse selection

The​ ____ problem creates a hierarchy that is costly to operate.

moral hazard

As a firm​ grows, it requires an increasing​ ____ to service its customers.

number of people

Internally generated growth is often called​ ____ growth because it does not rely on outside intervention.

organic

Which of the following is NOT an external growth​ strategy?
A. Franchising

B. International expansion

C. Strategic alliances

D. Mergers and acquisitions

E. Licensing

B. International expansion

Organic growth is​ _______.

internally generated

Which of the following is NOT a reason why new products​ fail?
A. The product was poorly designed.

B. The company has a poor business model.

C. Customers saw the product as too expensive.

D. The costs of developing the product line were too high.

E. The potential market was overestimated.

B. The company has a poor business model.

The average product life cycle in the computer software industry is​ ____.

14-16 months

​Angie's Pretzels, an extremely successful chain of 77 stores in the​ U.S., grew internationally by granting permission to companies in various European countries to use its intellectual property and trade name to do business.​ Angie's Pretzels growth strategy is called​ ________.

licensing

A​ ____ strategy involves making additional versions of a product so that it will appeal to different clientele or making related products to sell to the same clientele.

product line extension

All of​ Orlando, Florida-based The Trinity​ Hospital's medical transcription work is done by an independent company in India. This is an example of​ ___.

outsourcing

​A(n) ____ strategy involves actions taken to increase the sales of a product or service through greater marketing efforts or through increased production capacity and efficiency.

market penetration

Geographic expansion is​ a(n) _____ strategy.

internal growth

​Zipcar, the popular​ car-sharing service, recently launched​ FastFleet, a service to help cities more efficiently use cars in their fleet. This is an example of​ a(n) _____ strategy.

product line extension

Approximately​ _ percent of the total​ world's population lives outside the United States.

95.6

​"_____" view the world as their marketplace rather than confining themselves to a single country.

Born globals

Approximately​ ___ percent of the​ world's purchasing power is located outside the United States.

70

In terms of individual​ businesses, ____ percent of all U.S. exports are accounted for by small businesses.

97

Which of the following is NOT an issue used in evaluating a​ firm's overall suitability for growth through international​ markets?
A. Depth of international experience

B. Foreign currency risk

C. Product issue

D. Viability of business model

E. Distribution issues

D. Viability of business model

The primary disadvantage of franchising as a foreign market entry strategy is​ ____.

quality control

To become more​ competitive, Jamie's Automotive Repairs and​ Andy's Garage combined their firms to form one company. In other​ words, the two companies were involved in​ a(n) _____.

merger

In a licensing​ agreement, the​ ____ is the company that owns the intellectual property.

licensor

Which of the following is NOT a step involved in an​ acquisition?
A. Examine the target​ firm's business model.

B. Actively negotiate with the target firm.

C. Schedule a meeting with the target​ firm's executives.

D. Move forward with the plan for adding the acquired firm to the organization.

E. Hire an attorney to prepare the closing documents.

A. Examine the target​ firm's business model.

Which of the following is NOT a disadvantage of participating in a strategic​ alliance?
A. Neutralizing or blocking competitors.

B. Financial and organizational risks.

C. Management complexities.

D. Loss of proprietary information.

E. Partners' cultures may clash.

A. Neutralizing or blocking competitors.

In a​ ____ joint​ venture, the position of the parties is not​ symmetrical, and the objectives of the partners may diverge.

link

In a​ ___ joint​ venture, the partners collaborate at a single point in the value chain.

scale