Why is my Microsoft Remote Desktop not working on Mac
Mostafa-3426 asked Apr 15, '21 | LeilaKong-MSFT commented May 24, '21 I can't remote to windows server via mac big surWhen I remote to VPS (windows server 2016) I get this error: "the username or password is incorrect. try again" But I pretty sure that I used the correct username and password, I even use the on-screen keyboard on VPS logon page but nothing changed and I got the error again and again! I can remote from my iPhone without any problem but when I try to remote from my mac I can't! my mac version is Big Sur 11.2.3. Comment Comment Show 0 Comment 5 |1600 characters needed characters left characters exceeded
Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total. LeilaKong-MSFT answered Apr 16, '21 | LeilaKong-MSFT commented May 24, '21 Hello @Mostafa-3426 ,
2.Do you use .rdp file for remote? Have you tried to reboot the mac and reconfigure the .rdp file by exporting and importing again? 3.Make sure you typed the Mac username and password correctly. Make sure you typed the Windows username and password correctly. https://support.apple.com/en-gb/guide/mac-help/mchlp1665/mac https://answers.microsoft.com/en-us/windows/forum/windows_10-networking/microsoft-remote-desktop-the-user-account-did-not/2bc32545-3fb8-4e1e-8dda-7251114432c7 Best regards, If the Answer is helpful, please click "Accept Answer" and upvote it. Comment Comment · Show 2 Comment 5 |1600 characters needed characters left characters exceeded
Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total. Mostafa-3426 · Apr 21 at 01:34 PM Thanks for your answer, I have two user on my mac and both of them are administrators, I try the other account and I see that worked as well! but when I logged in to my current account I faced the issue again! do you know the reason for this problem? 0 Votes 0 · LeilaKong-MSFT Mostafa-3426 · May 24 at 09:47 AM Hello @Mostafa-3426 , We havent heard from you in a couple of days. Please post back at your convenience if we can assist further. What about using the beta version? https://install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_groups/all-users-of-microsoft-remote-desktop-for-mac If not solved, you may open a case to Microsoft for further professional help. Please "Accept as Answer" if it helped so it can help others in community looking for help on similar topics. Thanks for your cooperation! 0 Votes 0 · MariaRobison-7145 answered Apr 16, '21 | MariaRobison-7145 edited Apr 16, '21 I had the same issue and found my answer here: https://docs.microsoft.com/answers/answers/169154/view.html I downloaded the beta version 10.5.0 (1836). Comment Comment Show 0 Comment 5 |1600 characters needed characters left characters exceeded
Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total. LeilaKong-MSFT answered Apr 22, '21 Hello @Mostafa-3426 , What about if you download the beta version 10.5.0 (1836) suggested by @MariaRobison-7145 ? Comment Comment Show 0 Comment 5 |1600 characters needed characters left characters exceeded
Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total. LeilaKong-MSFT answered May 3, '21 Hello @Mostafa-3426 , How things are going there on this issue? Comment Comment Show 0 Comment 5 |1600 characters needed characters left characters exceeded
Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total. LeilaKong-MSFT answered May 11, '21 Hello @Mostafa-3426 , Is there any update from your side? I'm looking forward to your response. Comment Comment Show 0 Comment 5 |1600 characters needed characters left characters exceeded
Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total. |