Why is my Microsoft Remote Desktop not working on Mac

When I remote to VPS [windows server 2016] I get this error: "the username or password is incorrect. try again" But I pretty sure that I used the correct username and password, I even use the on-screen keyboard on VPS logon page but nothing changed and I got the error again and again! I can remote from my iPhone without any problem but when I try to remote from my mac I can't! my mac version is Big Sur 11.2.3.

Hello @Mostafa-3426 ,

1. temporary workaround may be to disable NLA; Besides, what's the version of your Remote Desktop client for Mac? Try to update it to the latest version: //install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_groups/all-users-of-microsoft-remote-desktop-for-mac

2.Do you use .rdp file for remote? Have you tried to reboot the mac and reconfigure the .rdp file by exporting and importing again?
//docs.microsoft.com/en-us/answers/questions/224756/remote-desktop-app-on-macos-big-sur-not-working-wi.html

3.Make sure you typed the Mac username and password correctly.
In some cases, you may need to reset the password for the account in Users & Groups preferences. To reset the password, choose Apple menu > System Preferences, then click Users & Groups.

Make sure you typed the Windows username and password correctly.
The password for the Windows user account youre using may need to be changed on the Windows computer.
In some cases, the Windows computer may need to be restarted after the password is changed.

//support.apple.com/en-gb/guide/mac-help/mchlp1665/mac

//answers.microsoft.com/en-us/windows/forum/windows_10-networking/microsoft-remote-desktop-the-user-account-did-not/2bc32545-3fb8-4e1e-8dda-7251114432c7

Best regards,
Leila

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I had the same issue and found my answer here: //docs.microsoft.com/answers/answers/169154/view.html

I downloaded the beta version 10.5.0 [1836].
//install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_groups/all-users-of-microsoft-remote-desktop-for-mac

Hello @Mostafa-3426 ,

What about if you download the beta version 10.5.0 [1836] suggested by @MariaRobison-7145 ?
//install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_groups/all-users-of-microsoft-remote-desktop-for-mac

Hello @Mostafa-3426 ,

How things are going there on this issue?
Please let me know if you would like further assistance.

Hello @Mostafa-3426 ,

Is there any update from your side? I'm looking forward to your response.

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