What is the difference between the consumer market and the business market quizlet?

Business buying behavior is distinguished by five fundamental characteristics.

First, buying is normally undertaken by a buying center consisting of many people who range widely in authority level.

Second, business buyers typically evaluate alternative products and suppliers based on quality, service, and price—in that order.

Third, business buying falls into three general categories: new buys, modified rebuys, and straight rebuys.

Fourth, the ethics of business buyers and sellers are often scrutinized.

Fifth, customer service before, during, and after the sale plays a big role in business purchase decisions

Producers:
-Individuals or firms that purchase products for use in the production of other goods and services

Resellers:
-Individuals or firms that buy finished goods for reselling, renting, or leasing

Organizations: Government markets:
-Federal, state, county, and local governments that buy goods and services to carry out public objectives, and support their operations

Organizations: Not-for-profit firms:
-Organizations with charitable, educational, community, and other public service goals that buy goods and services to support their functions and to attract and serve their members

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The business buying decision process itself can be quite involved, with eight basic stages: problem recognition, general need description, product specification, supplier search, proposal solicitation, supplier selection, order-routine specification, and performance review. Buyers who face a new task buying situation usually go through all stages of the buying process. Buyers making modified or straight rebuys may skip some of the stages. Companies must manage the overall customer relationship, which often includes many different buying decisions in various stages of the buying decision process. Advances in information technology have given birth to
"e- procurement," by which business buyers are purchasing all kinds of products and services online. The Internet gives business buyers access to new suppliers, lowers purchasing costs, and hastens order processing and delivery. However, e-procurement can also erode customer-supplier relationships. Still, business marketers are increasingly connecting with customers online to share marketing information, sell products and services, provide customer support services, and maintain ongoing customer relationships.

The institutional market consists of schools, hospitals, prisons, and other institutions that provide goods and services to people in their care. These markets are characterized by low budgets and captive patrons. The government market, which is vast, consists of government units—federal, state, and local—that purchase or rent goods and services for carrying out the main functions of government. Government buyers purchase products and services for defense, education, public welfare, and other public needs. Government buying practices are highly specialized and specified, with open bidding or negotiated contracts characterizing most of the buying. Government buyers operate under the watchful eye of the U.S. Congress and many private watchdog groups. Hence, they tend to require more forms and signatures and respond more slowly and deliberately when placing orders.

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What is the difference between consumer market and business market?

Business markets refer to organizations, businesses or entities that acquire products and services for use in the production of other services and products. On the other hand, consumer markets refer to markets whereby businesses or producers sell their products or services directly to the final consumers.

How does the consumer market differ from the business market quizlet?

In what ways do business markets differ from consumer markets? Business markets involve more dollars and items. They also differ in their market structure and demand, the nature of the buying unit, and the types of decisions and the decision process involved.

What is the difference between a consumer market & a B2B market?

Consumer marketing sells products to individual consumers and households who purchase for their own consumption. The B2B market; however, is composed of a succession of companies acquiring goods and services for the production of other products and services that are sold, rented or supplied to other companies.

What is a difference between a consumer product and a business product quizlet?

Consumer products are products that are purchased for personal consumption, whereas business products are products that are used either directly or indirectly to produce other products.