Dell laptop plugged in but not charging
If your laptop is plugged into power but not charging, that could easily make anybody worrisome. You might be confused wondering if you need to get a new AC adapter or spend a lot of money on repairs. Before you jump to any conclusions, you need to know that this issue could stem from several reasons like a loose connection, faulty charger, damaged battery, software issues, etc. Show
You might get an error saying “plugged in, not charging”. Not to worry because, in this article, we’ll give you different solutions you can try out to fix the Dell laptop not charging issue. Also, you can try out most of these fixes regardless of your laptop manufacturer. Fixing your Dell laptop battery not charging but plugged in problem can be a bit tricky since there could be several factors causing it. So, before you conclude that you need a battery replacement or a new AC adapter, follow the given solutions to troubleshoot the issue. Note: Remember that as the laptop battery ages, it is bound to wear out. It won’t hold the same amount of charge it used to hold when it was brand new, after a long time of usage. However, if your battery is not completely damaged, it is supposed to charge at least a little. Do keep an eye on the battery health and you’ll know when it’s time to replace it. Types Of Laptop Battery Charging IssuesBattery Discharges But Doesn’t Recharge ProperlyIn case the laptop battery is discharging correctly but not recharging, then the problem lies with the charging system. Usually, this problem indicates that the adapter is starting to fail or the power socket where the charger plugs in is damaged. In other rare cases, you might have experienced a charge circuit failure in the laptop motherboard. Laptop Battery Not Reaching 100%If your laptop battery is discharging and recharging fine but cannot reach 100% or gets stuck at somewhere below 100%, then, possibly your laptop battery has a failed cell. Or else, there could an issue with the power management settings or maybe a software calibration issue. Laptop Battery Charging But Turns Off When You Unplug The AdapterIf your laptop shuts down completely once you unplug the AC adapter although it was charging fine before, then, your battery might have failed. This happens when your laptop battery has run completely out of power. If your laptop battery drops to 0% and can’t recharge back, your computer won’t allow the system to use that battery again. Usually, laptop batteries come with a chip inside that monitors the battery status and asks for a charge from your laptop as and when needed. The chip needs a little bit of charge from your battery to operate. So, if the battery had lost all its charge, the computer won’t be able to communicate at all with the battery and as a result, the computer won’t allow any electricity to be sent to that battery. Hence, without the software in the battery chip to restrict the electricity flow to the battery, you could get a fire. So, it is your laptop’s safety feature that refuses to use the battery anymore. In this case, you need to get a new battery. Solutions To Fix Dell Laptop Not Charging But Plugged In ErrorWe know that your laptop is pretty much unusable if it doesn’t charge. Here are some ways you can try out to fix this issue. We recommend that you keep executing the fixes until the charging issue gets resolved.
Method #1. Check The AC AdapterThe very first thing to try out is checking if your Dell laptop’s AC adapter is working fine or not. Perhaps, your battery cells are not working properly because of the AC adapter. In this case, you need to ensure that your Dell laptop is being able to recognize your AC adapter: Follow the given steps to do so:
Method #2. Check If Cable Connections Are Fine
See also 12 Best Solutions For OBS Black Screen Capture Error Method #3. Check Laptop’s BatteryNow, check if your laptop’s battery is working fine or not. To do this, follow the steps given below:
Note: Remember, you should shut down your laptop before removing the battery. Moreover, disconnect the accessories (if any) and the charging cable as well before taking out the battery.
Note: Removing a non-removable battery from your laptop will result in voiding your laptop warranty and may result in serious damage to the system. So, it is recommended that you take your laptop to a Dell technician to check the battery and stay safe. Method #4. Plug Into The Right Charging Port With The Right ChargerIf you have somehow plugged in your laptop charger to an incorrect port that is not meant for the charging port, then, the system won’t charge. You need to plug the charger in the correct port on the laptop. However, newer laptop models make use of a USB-C to charge the laptop. So, if your laptop model allows the use of USB-C ports for charging the laptop, try out all the USB-C ports on your machine. Some of the ports would be for data transfer and probably, the charging port will sport a small power icon next to it to indicate that it is meant for charging the computer. If you are using a different laptop charger to charge your laptop, that too can cause this issue. So, use the original charger that came with your laptop. If you use a fake third-party charger, that might harm your battery and cause other issues. This is because third-party charger models might not use the correct wattage meant for your system which in turn, can lead to your laptop charging slowly or not charging at all. The above situation has been seen countless times with the USB-C cables because those chargers might not be fit for charging big devices like a laptop. Method #5. Check The Charging Port And Cable For DamagePerhaps, the charging cord might be damaged and so, is unable to charge your computer.
Note: It is recommended that you should allow some slack in the charging cable to prevent future damage to the port and cable. This allows the charging port to stay free from unnecessary stress. Method #6. Decrease Laptop’s Resource UsageSometimes, when your laptop is working way too hard, your charger won’t be able to replenish the laptop’s battery as quickly as it should. For example, if your computer’s temperature is high, the fan would be working harder for cooling the computer and that would consume more battery power. See also 12 Fixes For Computer Turns On But No Display Moreover, when a lot of power-hungry programs and processes are running on your computer, they will consume a lot more battery power at a far higher rate. Follow the steps given below to close some processes so that your laptop cools down.
Method #7. Check The Power SettingsYou need to check if there are some incorrect settings in the battery which could cause your system to shut down when the battery level gets too low. Here are the steps you need to follow to do so:
You need to ensure that the values under these fields are not set too low. For instance, if 10 minutes is selected for the When plugged in, turn off after field, your laptop will shut down after 10 minutes of inactivity while charging. You can choose to raise this bar to avoid sudden shutdowns.
Tip: You will find here actions such as sleep and shut down when the lid remains closed or if the power button gets pressed. If somehow, these settings get changed, your system might suspect a certain power malfunction even if the battery and charger are working fine. So, we recommend restoring your power profile to the default settings to ensure that the settings are not causing any issues. Note: You need to check the settings for both battery and wall power. Windows has some drivers that are responsible for interfacing with the battery properly. If your laptop battery is not charging, you could try updating or reinstalling the drivers to fix the problem. Follow the steps given below to do so:
Method #9. Cool Down Your Heated BatteryIf your laptop is overheating, that too could cause the battery sensor to misfire. This, in turn, would convey a message that your battery is fully charged or missing which would trigger the charging issues. Sometimes, your system might completely shut down to prevent overheating the battery and a possible fire. These problems can escalate if you are using older laptops that come with lower-quality cooling as compared to modern devices. In case you use the laptop on your couch or bed, that too will block the cooling vents. If you can relate to this, then, turn off your laptop and allow it some time for cooling down. Then, check the air vents to see if they are free of dust and debris and unobstructed. Method #10. Run Windows Troubleshooter For Battery ProblemsYou might already know that Windows OS has an in-built troubleshooter for troubleshooting the cells. So, you can try running the Hardware and Devices troubleshooter to fix your Dell laptop battery not charging issue:
The Basic Input/Output System (BIOS) is software that is responsible for managing the connectivity between your laptop’s hardware devices and the operating system. If there are some faulty settings in your BIOS, that too can lead to laptop charging issues. To fix the same, you need to update your laptop BIOS. Note: Before you proceed with updating the BIOS, you must put your laptop on charge.
Note: Please be cautious while updating your laptop’s BIOS. We recommend that you back up your laptop data before updating the BIOS because in case something goes south, you won’t lose your data. Tip: Usually, the fundamental cell charge of your Dell laptop should be at 10% while updating. If your battery cell’s charge is lower than 10%, then also you can force a BIOS upgrade. However, the upgrade might fail only to result in more damage than what you began with. So, it is recommended that you don’t update the BIOS with a low charge. Launching the BIOS mode will isolate all hardware-related problems since it is outside of your Windows OS. Your Operating System settings such as power management, drivers, and other devices might be affecting the laptop charging. So, you can try using the BIOS mode to troubleshoot your Dell laptop battery not charging issue. Here’s how:
See also What Is Taskhostw.exe And Is It Dangerous For Your Computer? Method #13. Run The Hardware Diagnostic TestSometimes, we don’t know what is wrong with the laptop and don’t want to mess around with it too much. Or maybe you cannot find much information about the issue anyway. In such cases, you can try running a hardware diagnostic test for identifying the problem and get certain steps to fix it. To do so, you have to access Dell Support Assist and go to their cell diagnostics page. You can also try out the Dell Pre-Boot System Assessment test. Follow the given steps to execute the same:
Follow along with the on-screen instructions to finish the Diagnostics test and wait for the result:
Method #14. Try Another AC Adapter or ChargerIf you’ve tried out all the above solutions and your laptop battery is still not charging, buy a new charger for your laptop model. Else, you can borrow your friend’s laptop charger if they happen to have the same laptop model. Then, check if your laptop battery is charging with the alternative charger. To ensure if your laptop charger is working or not, you can use a multimeter to check if it outputs the right voltage. If not, then it’s time to replace your laptop’s AC adapter. Make sure you buy an official laptop charger only and not an inexpensive third-party one. We don’t recommend third-party or duplicate laptop chargers because they might not be up to the mark and won’t qualify up to the required standards. Moreover, using a duplicate charger could potentially damage your system or worse, lead to a fire. If you have tried out all the above fixes and nothing worked, then think of this as your last resort. Make sure that you have swapped power cables, tried other batteries, checked your power settings more than once, and also resolved any potential software issues. In this case, the problem lies within the laptop. Many internal parts are capable of leading to issues when they fail or malfunction. Some common internal failures that might cause charging issues are damaged motherboard, faulty charging circuitry, and faulty battery sensors. In this case, we recommend that you contact the Dell support team for help. In case your laptop is under warranty, they will repair your laptop or replace the battery (whatever might be required to fix the problem) free of cost. How To Keep Your Laptop Battery Healthy?Laptop cells can be susceptible to damage if you use them in the wrong way. Refer to the tips given below to ensure that your laptop battery has a long life: Keep Your Laptop At The Right TemperatureAs already mentioned, high temperature is an absolute No-No for your laptop battery. When the laptop overheats or stays heated for a long time, that makes the system work harder and as a result more power is consumed. Hence, the cells will burn out faster. Enable The Battery Saver ModeThis mode allows your laptop to use less power than it normally does. This way, the cells don’t have to work hard all the time and the battery life will get extended. Don’t Forget To Charge Your Laptop BatteryMany users forget to charge their devices, and then, the laptop battery reaches an extremely low. As a result, the laptop shuts down on its own which can result in permanent damage to the laptop cells. It’s a good practice to not allow your laptop charge to drop below 20%. Final WordsWe hope the above solutions have helped to fix your Dell laptop battery not charging issue. If the problem persists, possibly some part of your laptop is damaged and is preventing the battery from working correctly. In this situation, you should take your laptop to a technician. FAQs
First, shut down the laptop and unplug it. Then, release the battery from the laptop and power on the computer without the battery in it, and allow it to boot entirely. Now, discharge the laptop completely and remove the cord again. Place the battery back, plug in the laptop and restart it.
Perhaps, there is some problem with the charger connectivity with your computer or with the wall socket itself. Other reasons include laptop power socket issues, adapter failing, battery problems, etc.
Based on your Dell laptop model, press the Fn and some other specific key (as per your laptop model) to enable battery charging. For example, in the case of Dell Inspiron, you need to press Fn + F2, for Dell Mini 9, press Fn + 3. You can Google this for your laptop model or refer to the laptop instruction manual. |