The degree to which a person identifies with his or her job and actively participates in it is

Organizational Behavior, 15e (Robbins/Judge)

Chapter 3 Attitudes and Job Satisfaction

1) ________ refers to evaluative statements or judgments concerning objects, people, or events.

A) Attitude

B) Behavior

C) Appearance

D) Demeanor

E) Performance

Answer: A

Explanation: A) Attitudes are evaluative statements, either favorable or unfavorable, about objects,

people, or events. They reflect how one feels about something.

Page Ref: 70

LO: 1

Difficulty: Easy

Quest. Category: Concept

Learning Outcome: Define organizational behavior and identify the variables associated with its study

2) The statement, "A person who eats meat and then fights for animal rights demonstrates double

standards" is an evaluative statement. Such an opinion constitutes the ________ component of an

attitude.

A) cognitive

B) affective

C) reflective

D) behavioral

E) reactive

Answer: A

Explanation: A) The cognitive component of an attitude is a description of, or belief in the way things

are, which is exemplified in the statement, "A person who eats meat and then fights for animal rights

demonstrates double standards."

Page Ref: 70

LO: 1

Difficulty: Moderate

Quest. Category: Concept

Learning Outcome: Describe the factors that influence the formation of individual attitudes and values

3) Which of the following statements represents the cognitive component of attitude?

A) I have decided to inform my supervisor that I will be quitting my job.

B) I intend to work during the weekend to meet the month's deadline.

C) I feel upset about having to work during Christmas.

D) It is disappointing to know that I did not get a good evaluation.

E) This job is not giving me an opportunity to explore my skills.

Answer: E

Explanation: E) The cognitive component of an attitude is a description of, or belief in the way things

are, which is exemplified in the statement, "This job is not giving me an opportunity to explore my

skills."

1

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What is the degree to which a person identifies with his or her job, actively participates in it, and considers his or her performance as being important to self-worth? A. Job satisfaction B. Job involvement C. Job stability D. Organizational commitment

JOB INVOLVEMENT is the degree to which a person identifies with his or her job, actively participates in it, and considers his or her performance as being important to self-worth.

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Chapter 3: Attitudes and job satisfaction

Chapter Quiz

Try the additional practice questions below to review your knowledge of this chapter. Once you have completed the quiz, click on 'Submit Answers for Grading' to get your results.

	The belief that "discrimination is wrong" is a value statement. Such an opinion is the _____ component of an attitude.   cognitive affective reactive behavioural

	Leon Festinger would propose that the desire to reduce dissonance would be determined by all of the following EXCEPT _____.   the importance of the elements creating the dissonance. the degree of influence the individual believes he or she has over the elements. the rewards that may be involved in dissonance. the extent to which attitudes are widely held by society.

	If attitudes and behaviour are inconsistent, individuals will most likely _____.   change their behaviour change their attitudes change either their attitudes or behaviour do nothing

	_____ describes a positive feeling about your job resulting from an evaluation of its characteristics.   enlargement satisfaction engagement involvement

	Job _____ measures the degree to which a person identifies psychologically with his or her job and considers his or her perceived performance level important to self-worth.   commitment satisfaction involvement organization

	_____ commitment refers to an employee's obligation to remain with an organization for moral or ethical reasons.   Affective Continuance Theoretical Normative

	_____ refers to an individual's involvement with, satisfaction with, and enthusiasm for the work she does.   Employee engagement Normative commitment Cognitive support Job enrichment

	People with positive _____ believe in their inner worth and basic competence.   Locus of control Self-monitoring behaviour Core self-evaluations Levels of enrichment

	Quietly continuing to do your work, even though you're dissatisfied, is an example of _____ response to dissatisfaction.   exit voice loyalty neglect

	Steve is unhappy with his job. He takes every possible holiday and sick day and sometimes shows up for work late. He is expressing his dissatisfaction with a _____ response.   exit voice loyalty neglect

	Attitudes have three components: cognition, affect, and behaviour.    True  False

	Research has concluded that people seek consistency among their attitudes and between their attitudes and behaviour.    True  False

	The theory of cognitive dissonance seeks to explain the linkage between values and attitudes.    True  False

	Job involvement refers to an individual's general attitude toward his or her job.    True  False

	Normative commitment to the organization was higher among Chinese employees than those in Canada and South Korea.    True  False

	At the individual level, satisfaction generally leads to productivity.    True  False

	Satisfaction is positively related to turnover.    True  False

	Neglect is an active and destructive response to dissatisfaction in which an employee waits for conditions to improve.    True  False

	Managers should place a greater emphasis in factors intrinsic to the job, such as making the work challenging and interesting, rather than focusing on salary increases to increase job satisfaction.    True  False

	What is cognitive dissonance?   To create paragraphs in your essay response, type at the beginning of the paragraph, and at the end.

	What is the difference between job satisfaction and job involvement?   To create paragraphs in your essay response, type at the beginning of the paragraph, and at the end.

Is the degree to which a person identifies with a job actively participates in it and considers performance important to self

What is the degree to which a person psychologically identifies?

What is the degree to which an employee identifies with their organization?

Is the degree to which employees believe the organization values their contribution and cares about their well being?