You are the administrator in charge of a computer that runs both Windows 7 and Windows 10

Learn what to do if you can’t install or update iTunes on your Windows PC.

If you downloaded a version of iTunes from Apple's website, use the steps in this article.

If you have Windows 10, you can also get iTunes from the Microsoft Store. If you have trouble installing iTunes from Apple's website, download iTunes from the Microsoft Store. If you can't download or update iTunes from the Microsoft Store, contact Microsoft for help.

If you can't install iTunes on your Windows PC from Apple's website, or if you see "error 2" or "Apple Application Support was not found" after you install the software, follow the steps below in order.

Make sure that you're logged in to your computer as an administrator

Install the latest Microsoft Windows updates

To download the latest updates, visit the Microsoft Windows Update website. 

iTunes for Windows requires Windows 7 or later, with the latest Service Pack installed. If you can't install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for more help.

Download the latest supported version of iTunes for your PC

Repair iTunes

Right-click the installer that you downloaded in step 3—it will be labeled iTunesSetup or iTunes6464Setup—and choose "Run as administrator."

If you've previously installed iTunes, the installer will prompt you to repair the software.

After the repair is complete, restart your computer and try launching iTunes.

Remove components left from a previous installation

If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.

Disable conflicting software

Some background processes can cause issues that prevent applications like iTunes from installing.

If you installed security software and are having issues installing iTunes for Windows, you might need to disable or uninstall security software to resolve the issues.

Restart your computer

After the restart, try to install iTunes again.

Get more help

If the steps in these articles don't help you fix the issue, you might be able to find a solution through a search of the Microsoft support website.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

Published Date: December 13, 2021

Windows 7: Opening the Command Prompt as Administrator

Open the Command Prompt with Administrative Privileges

1. Click the Start icon and click in the Search box.

2.  Type cmd into the search box.  You will see the cmd (Command Prompt) in the search window.

3. Hover the mouse over the cmd program and right-click.

4. Select "Run as administrator".                        

Q: What if cmd does not appear when I search for it?
A: Type: “c:\windows\system32” in the Search box, and press the Enter key. Sort files by name, and then scroll to the section with all files that start with "C". The cmd.exe file should be located in this section. If you need further help, please check the following article: https://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_programs/cmdexe-the-system-cannot-find-the-file-specified/

Related Information

• Windows 7 Help
   

Referenced from: Microsoft.com 

Article ID: 16850
Last Updated: 2/3/2022 12:18:34 PM

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